Privacy Policy

• visitors of the store website
• registered users of the personal account
• buyers and recipients of orders
• individuals contacting support via Telegram, email and other communication channels

• first name, last name, email, phone and other contact details provided by the user
• account data, order history, payment and delivery status
• delivery address, recipient details, order comments
• technical data: IP address, cookies, user agent, localStorage, date and time of request

• creation and maintenance of the user account;
• order placement, payment, delivery and returns;
• communication with the user regarding orders, payments, delivery and support;
• fulfillment of obligations under the legislation of the Russian Federation;
• ensuring website functionality, security and error diagnostics.

Legal bases of processing: consent of the personal data subject, performance of the purchase and sale agreement and related obligations, as well as requirements of the legislation of the Russian Federation.

The website uses cookies and localStorage to save the shopping cart, authentication, user settings and stable interface operation.

Restricting cookies in the browser may affect the availability of certain store functions.

Data may be transferred to payment services, banks, delivery services, hosting and technical support contractors, and other parties when necessary for order fulfillment or as required by law.

The operator does not use cross-border transfer as an independent purpose of processing, however technical connection data may be routed through Cloudflare. If the user chooses to communicate via Telegram or WhatsApp, such services may process data outside the Russian Federation according to their own rules.

The user has the right to request information about the processing of their data, demand its clarification, blocking or deletion, and withdraw consent by sending a request to support@seplitza.ru.